Interactions - Digital Roots
May 2017
Buyer
United States

Seller
United States

About the transaction
Digital Roots is a pioneer in artificial intelligence (AI)-based social media customer engagement. Interactions, LLC is a leading provider of Intelligent Virtual Assistants for enterprise customer care. The acquisition builds on Interactions' modern omnichannel approach to customer care, making it easier than ever for enterprises to engage with consumers via voice, web chat, SMS, and now, social media channels.